HDMI Port Replacement
Black screen or no display is almost always a damaged HDMI port — the single most common console fault. We micro-solder a new port onto PS5, PS4, Xbox Series X/S and Xbox One boards.
PS5 · Xbox · Nintendo Switch Specialists
Games Console Repair in Newcastle
HDMI port replacement, no-power and overheating fixes, disc drives, and Joy-Con & controller drift — repaired properly across PlayStation, Xbox, Nintendo Switch, Steam Deck and more. You get a £45 diagnostic that is waived when you go ahead with the repair, no fix no fee, and a 30-day warranty on every repair.
£45 Diagnostic
The fee is waived when you go ahead with the repair, and you get a fixed quote before any work starts.
No Fix, No Fee
If we can’t repair it, you don’t pay.
Micro-Soldering
Board-level HDMI & power repairs done in-house.
30-Day Warranty
Parts and labour, tested at handover.
Common console repairs
No Power / Won’t Turn On
Blue, white or red light of death, or nothing at all — we diagnose the power supply, board and components to find why it won’t boot, then quote the actual fix.
Overheating & Loud Fan
Shutting down mid-game or sounding like a jet? We strip, deep-clean and re-paste the cooling system (and replace the fan if needed) to bring temperatures and noise back down.
PS5 Liquid Metal Replacement
Sony used liquid metal on the PS5 APU rather than thermal paste, and it migrates and dries out with heat cycling. We reapply it with the board masked — it is electrically conductive, and this is the job that kills consoles when it is done on a kitchen table.
PS5 liquid metal repairDisc Drive Repair
Won’t read, load or eject discs, or grinding on insert — we repair or replace the drive and laser on PlayStation, Xbox and retro consoles.
Joy-Con & Controller Drift
Stick drift on Nintendo Switch Joy-Cons, DualSense or Xbox controllers — we replace the analogue stick modules so your input is accurate again.
Storage, Liquid & Board-Level
PS5 SSD upgrades and failures, corrupted storage, liquid damage and deeper board-level faults — handled with proper diagnostics, not guesswork.
Repair guides by console
Each of these goes into the detail for that machine specifically — what actually fails on it, how we tell the common faults apart, and what the repair involves.
PS5 Repair
HDMI port replacement, liquid metal reapplication and deep cleaning across every PS5 revision.
PS5 repairsXbox Repair
HDMI port replacement, thermal paste renewal and deep cleaning on Series X, Series S and Xbox One.
Xbox repairsSteam Deck Repair
Battery, screen, stick drift, charging port and shell work on both the LCD and OLED Steam Deck.
Steam Deck repairsController Repair
Stick drift, dead buttons, triggers and charging faults on DualSense, Xbox and Joy-Con.
Controller repairsConsoles we repair
From current-gen to retro and handhelds. Don’t see yours? Book under the closest match and add the model in your notes.
Controllers
6 models supported
- PS5 DualSense Controller
- PS4 DualShock 4 Controller
- Xbox Series X|S Controller
PlayStation
7 models supported
- PlayStation 5
- PlayStation 5 Digital
- PlayStation 4 Pro
Xbox
6 models supported
- Xbox Series X
- Xbox Series S
- Xbox One X
Nintendo
8 models supported
- Nintendo Switch 2
- Nintendo Switch OLED
- Nintendo Switch
Steam Deck
4 models supported
- Steam Deck 64GB
- Steam Deck 256GB
- Steam Deck 512GB
Other Consoles
13 models supported
- ASUS ROG Ally X
- ASUS ROG Ally
- Lenovo Legion Go
Controller repairs
Stick drift, dead buttons, broken triggers, charging faults and connection drop-outs — fixed on PS5 DualSense, Xbox, PS4 and Nintendo Switch Joy-Con & Pro Controllers. You get a £45 diagnostic that is waived when you go ahead with the repair, and no fix, no fee.
Stick drift repairAnalogue stick replacementButton & trigger repairCharging port repairJoy-Con drift & rail repairConnection / sync repair
How it works
01
Book or Walk In
Bring your console to our Newcastle workshop or book online in under 2 minutes.
02
£45 Diagnostic
We confirm the exact fault and give you a fixed quote before any work. The fee is waived when you go ahead with the repair, and every repair is no fix, no fee.
03
Expert Repair
Micro-soldering and component repairs done in-house; it never leaves our workshop.
04
30-Day Warranty
Tested with you at handover and backed by a 30-day warranty on parts and labour.
Console repair guidance
How do I know if it’s the HDMI port or something else?
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If the console powers on (fan spins, light comes on) but you get no picture on a TV you know works — and a different HDMI cable and port don’t help — it’s almost always the console’s HDMI port. We confirm it during the diagnostic before any work, because a no-display fault can occasionally be the board instead.
What should I bring with my console?
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Just the console itself for most repairs. If the fault is power-related, bring your power cable. For disc-drive issues, let us know whether it fails on every disc or just some. The more detail on when the fault started, the faster and more accurate the diagnosis.
How long do console repairs take?
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Cleaning, re-paste and controller/Joy-Con repairs are often quick turnarounds. HDMI port replacement and board-level work involve micro-soldering and testing, so they take longer. We give you a realistic timeframe with your quote after the diagnostic.
Is it worth repairing an older console?
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Usually, yes — an HDMI port, fan or drive repair costs a fraction of a new console, and we run no fix, no fee so you’re never charged for a console we can’t repair. If a repair ever isn’t worth it for your model, we’ll tell you straight.
Frequently asked questions
Do you repair PS5, Xbox Series X/S and Nintendo Switch?
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Yes — PlayStation (PS5, PS4 and older), Xbox (Series X/S, One and 360), the full Nintendo Switch range, Steam Deck and most handhelds. HDMI ports, power faults, overheating, disc drives and stick drift are our everyday console jobs.
How much does a console repair cost?
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It depends on the console and fault, so we don’t quote misleading flat rates. We run a full diagnostic and give you a fixed quote before any work starts. The £45 diagnostic fee is waived when you go ahead with the repair. With no fix, no fee, there is nothing to pay if we can’t repair it.
Can you fix PS5 / Xbox HDMI ports?
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Yes. HDMI port replacement is one of our most common console repairs. The port is micro-soldered to the mainboard, so it’s a workshop job rather than a plug-in part — we remove the damaged port and fit a new one, then test on a screen before handover.
Can you fix Joy-Con drift?
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Yes — Joy-Con and controller stick drift is caused by worn analogue stick modules, which we replace to restore accurate control. We repair Nintendo Switch Joy-Cons, DualSense and Xbox controllers.
My console overheats and shuts down — can you help?
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That’s usually dust build-up and dried-out thermal paste restricting cooling. We strip the console, deep-clean it, apply fresh thermal compound and replace the fan if it’s worn, which typically resolves overheating shutdowns and excessive fan noise.
Where are you based?
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We’re at 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW, in Newcastle city centre, with free private parking in front of the shop. Walk in or book online — every repair is backed by our 30-day warranty.
Book your console repair in Newcastle
Walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop, or book online. You get a £45 diagnostic that is waived when you go ahead with the repair, a fixed quote before any work, and no fix, no fee.
Console repair near you
We handle console repair for customers across Newcastle and the North East, with UK-wide mail-in service if you're further afield.