PS5 · Xbox · Nintendo Switch Specialists

Games Console Repair in Newcastle

HDMI port replacement, no-power and overheating fixes, disc drives, and Joy-Con & controller drift — repaired properly across PlayStation, Xbox, Nintendo Switch, Steam Deck and more. Free diagnostic, no fix no fee, and a 30-day warranty on every repair.

Free Diagnostic

Fixed quote before any work — no surprises.

No Fix, No Fee

If we can’t repair it, you don’t pay.

Micro-Soldering

Board-level HDMI & power repairs done in-house.

30-Day Warranty

Parts and labour, tested at handover.

Common console repairs

HDMI Port Replacement

Black screen or no display is almost always a damaged HDMI port — the single most common console fault. We micro-solder a new port onto PS5, PS4, Xbox Series X/S and Xbox One boards.

No Power / Won’t Turn On

Blue, white or red light of death, or nothing at all — we diagnose the power supply, board and components to find why it won’t boot, then quote the actual fix.

Overheating & Loud Fan

Shutting down mid-game or sounding like a jet? We strip, deep-clean and re-paste the cooling system (and replace the fan if needed) to bring temperatures and noise back down.

Disc Drive Repair

Won’t read, load or eject discs, or grinding on insert — we repair or replace the drive and laser on PlayStation, Xbox and retro consoles.

Joy-Con & Controller Drift

Stick drift on Nintendo Switch Joy-Cons, DualSense or Xbox controllers — we replace the analogue stick modules so your input is accurate again.

Storage, Liquid & Board-Level

PS5 SSD upgrades and failures, corrupted storage, liquid damage and deeper board-level faults — handled with proper diagnostics, not guesswork.

Controller repairs

Stick drift, dead buttons, broken triggers, charging faults and connection drop-outs — fixed on PS5 DualSense, Xbox, PS4 and Nintendo Switch Joy-Con & Pro Controllers. Free diagnostic, no fix no fee.

Stick drift repairAnalogue stick replacementButton & trigger repairCharging port repairJoy-Con drift & rail repairConnection / sync repair

How it works

01

Book or Walk In

Bring your console to our Newcastle workshop or book online in under 2 minutes.

02

Free Diagnostic

We confirm the exact fault and give you a fixed quote before any work — no fix, no fee.

03

Expert Repair

Micro-soldering and component repairs done in-house; it never leaves our workshop.

04

30-Day Warranty

Tested with you at handover and backed by a 30-day warranty on parts and labour.

Console repair guidance

How do I know if it’s the HDMI port or something else?

If the console powers on (fan spins, light comes on) but you get no picture on a TV you know works — and a different HDMI cable and port don’t help — it’s almost always the console’s HDMI port. We confirm it for free during the diagnostic before any work, because a no-display fault can occasionally be the board instead.

What should I bring with my console?

Just the console itself for most repairs. If the fault is power-related, bring your power cable. For disc-drive issues, let us know whether it fails on every disc or just some. The more detail on when the fault started, the faster and more accurate the diagnosis.

How long do console repairs take?

Cleaning, re-paste and controller/Joy-Con repairs are often quick turnarounds. HDMI port replacement and board-level work involve micro-soldering and testing, so they take longer. We give you a realistic timeframe with your quote after the free diagnostic.

Is it worth repairing an older console?

Usually, yes — an HDMI port, fan or drive repair costs a fraction of a new console, and we run no fix, no fee so you’re never charged for a console we can’t repair. If a repair ever isn’t worth it for your model, we’ll tell you straight.

Frequently asked questions

Do you repair PS5, Xbox Series X/S and Nintendo Switch?

Yes — PlayStation (PS5, PS4 and older), Xbox (Series X/S, One and 360), the full Nintendo Switch range, Steam Deck and most handhelds. HDMI ports, power faults, overheating, disc drives and stick drift are our everyday console jobs.

How much does a console repair cost?

It depends on the console and fault, so we don’t quote misleading flat rates. We run a free diagnostic and give you a fixed price before any work — and with no fix, no fee, you only pay if we repair it.

Can you fix PS5 / Xbox HDMI ports?

Yes. HDMI port replacement is one of our most common console repairs. The port is micro-soldered to the mainboard, so it’s a workshop job rather than a plug-in part — we remove the damaged port and fit a new one, then test on a screen before handover.

Can you fix Joy-Con drift?

Yes — Joy-Con and controller stick drift is caused by worn analogue stick modules, which we replace to restore accurate control. We repair Nintendo Switch Joy-Cons, DualSense and Xbox controllers.

My console overheats and shuts down — can you help?

That’s usually dust build-up and dried-out thermal paste restricting cooling. We strip the console, deep-clean it, apply fresh thermal compound and replace the fan if it’s worn, which typically resolves overheating shutdowns and excessive fan noise.

Where are you based?

We’re at 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW, in Newcastle city centre, with free private parking in front of the shop. Walk in or book online — every repair is backed by our 30-day warranty.

Book your console repair in Newcastle

Walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop, or book online — free diagnostic, a fixed quote before any work, and no fix, no fee.

Console repair near you

We handle console repair for customers across Newcastle and the North East, with UK-wide mail-in service if you're further afield.