Warranty Information
We stand behind our work with comprehensive warranty coverage
30 Day Warranty
Eligible repairs covered for 30 days
Parts & Labor
Both components and workmanship guaranteed
Fast Service
Quick warranty claims and replacements
What's Covered
✅ Covered
- • Defective replacement parts
- • Workmanship issues
- • Installation problems
- • Component failures
- • Screen defects
- • Battery performance issues
❌ Not Covered
- • Physical damage from drops
- • Water damage after repair
- • Normal wear and tear
- • Unauthorized modifications
- • Software issues
- • Accidental damage
- • Faults or corrosion from previous liquid damage
How to Claim Warranty
Contact Us
Call us at +44 (0191) 580 6499 or visit our shop with your device and original receipt.
Assessment
We'll diagnose the issue to determine if it's covered under warranty.
Free Repair
If covered, we'll fix the issue at no charge, usually within 24-48 hours.
Important Notes
- • Keep your original receipt - it's required for all warranty claims
- • Warranty starts from the date of repair completion
- • Opening the device or attempting self-repair voids the warranty
- • We'll assess each case individually to determine coverage
- • For fastest service, bring your device to our Newcastle location
Liquid-Damaged Devices
Where a device has previously suffered liquid or moisture damage, the 30-day warranty applies only to the specific replacement parts fitted and the repair work carried out by iRepair Labs.
The warranty does not cover unrelated faults, corrosion, damage to other components, or further problems caused by the original liquid exposure. Liquid damage can continue to affect a device after repair and may result in additional or recurring faults that were not present or identifiable during the original repair.
Any warranty claim will be subject to inspection. If the reported fault is confirmed to relate directly to a replacement part supplied by us or the workmanship of the original repair, it will be repaired or replaced in accordance with this warranty.
This warranty does not affect the customer’s statutory rights.
Questions About Your Warranty?
Our team is here to help with any warranty-related questions or concerns.