Warranty Information
We stand behind our work with comprehensive warranty coverage
30 Day Warranty
Eligible repairs covered for 30 days
Parts & Labor
Both components and workmanship guaranteed
Fast Service
Quick warranty claims and replacements
What's Covered
✅ Covered
- • Defective replacement parts
- • Workmanship issues
- • Installation problems
- • Component failures
- • Screen defects
- • Battery performance issues
❌ Not Covered
- • Physical damage from drops
- • Water damage after repair
- • Normal wear and tear
- • Unauthorized modifications
- • Software issues
- • Accidental damage
How to Claim Warranty
1
Contact Us
Call us at +44 (0191) 580 6499 or visit our shop with your device and original receipt.
2
Assessment
We'll diagnose the issue to determine if it's covered under warranty.
3
Free Repair
If covered, we'll fix the issue at no charge, usually within 24-48 hours.
Important Notes
- • Keep your original receipt - it's required for all warranty claims
- • Warranty starts from the date of repair completion
- • Opening the device or attempting self-repair voids the warranty
- • We'll assess each case individually to determine coverage
- • For fastest service, bring your device to our Newcastle location
Questions About Your Warranty?
Our team is here to help with any warranty-related questions or concerns.