Xbox Disc Drive Repair
Discs not reading, a noisy drive, or a tray that will not open or close.
Fixed Quote First
We diagnose it and quote a fixed price before any work. The £45 diagnostic fee is waived when you go ahead with the repair.
UK-Wide Mail-In
Post it in; £15 tracked, insured return postage.
90-Day Warranty
On parts and labour for this repair.
Signs you need this repair
- Disc not recognised, or the console asks you to insert a disc
- Grinding or clicking noise from the drive
- Drive will not accept or eject discs
- Disc stuck in the console
What actually goes wrong
As on the PS5, the Xbox disc drive's control board is paired to the console, so a drive taken from another console will not work on its own. We repair the mechanism or the laser where we can, and where the drive is replaced we transfer your original control board so the pairing is kept.
The Series S has no disc drive at all, so if you have a Series S that is asking for a disc, the problem is the game or the console software rather than hardware.
Not in Newcastle? Post it to us
We repair Xboxes by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — with a diagnosis (the £45 fee is waived when you go ahead with the repair). It comes back to you tracked and insured.
- Diagnosed and quoted before any work
- Tracked, insured return delivery
- 90-day warranty, same as in store
Other Xbox repairs
Book your Xbox disc drive repair
Post it in from anywhere in the UK, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. We diagnose it and quote a fixed price before any work starts.
iRepair Labs is an independent repair workshop with no affiliation to Microsoft Corporation. Xbox Series X|S is a trademark of Microsoft Corporation.