Game Controller Repair
Newcastle

Stick drift, dead buttons, broken triggers, charging faults and connection drop-outs — fixed on PS5 DualSense, Xbox, PS4 and Nintendo Switch Joy-Con & Pro Controllers. You approve a fixed quote before any work starts, and every repair carries a 30-day warranty.

119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW

Stick drift
Our most-requested fix
£45
Diagnostic, waived on repair
30-Day
Warranty
NE1
City centre, walk-in

Controller Repairs We Do

PlayStation, Xbox and Nintendo controllers — quote-based after a £45 diagnostic that is waived when you go ahead with the repair, with no fix, no fee.

Stick Drift Repair

Character or camera moving on its own, aim pulling to one side, or menus scrolling untouched — the big one. PS5, Xbox, PS4, Joy-Con & Pro Controller.

Free quote

Analogue Stick Replacement

Worn, loose, cracked or unresponsive thumbsticks replaced.

Free quote

Button & Trigger Repair

Sticky or dead buttons, D-pad, and L2/R2 · LT/RT triggers and L1/R1 · LB/RB bumpers.

Free quote

Charging Port Repair

Won’t charge, charges at an angle, or disconnects when plugged in — USB-C / micro-USB.

Free quote

Connection / Sync Repair

Won’t pair, keeps disconnecting, or loses Bluetooth — plus Joy-Con rail repair.

Free quote

Not Turning On / Liquid Damage

Dead controllers diagnosed, and spill/corrosion damage assessed and treated where repairable.

Free quote

How It Works

Straightforward, honest and local — no jargon, no surprises.

01

Book or Walk In

Book online in under 2 minutes or drop in at 119 New Bridge Street, Newcastle city centre — no appointment needed.

02

Full Diagnostic

We run a full diagnostic and give you a fixed quote before any work starts. The £45 diagnostic fee is waived when you go ahead with the repair.

03

Expert Repair

Qualified technicians repair your device in-house — it never leaves our Newcastle workshop.

04

30-Day Warranty

Every repair is tested with you at handover and backed by a 30-day warranty on parts and labour.

Frequently Asked Questions

Yes — stick drift is our most-requested controller repair. It’s caused by worn analogue stick modules, which we replace so your aim and movement are accurate again. We fix drift on PS5 DualSense, PS4 DualShock 4, Xbox Series X|S, Xbox One, Nintendo Switch Joy-Con and the Switch Pro Controller.
It depends on the controller and the fault. We run a full diagnostic and give you a fixed quote before any work starts. The £45 diagnostic fee is waived when you go ahead with the repair. With no fix, no fee, you only pay for a repair we actually complete.
Usually not. A controller that won’t charge is most often a worn charging port (USB-C on PS5/Switch Pro, micro-USB on PS4) rather than a dead controller. We repair the port so it charges reliably again.
Yes. Joy-Con stick drift is one of the most common Nintendo Switch repairs, and we also fix Joy-Con that won’t attach or connect (rail and SL/SR repair). Bring one or both Joy-Cons.
Many controller repairs are quick once we have the part, though stick replacement and charging-port work involve careful soldering. We give you a realistic timeframe with your quote once the diagnostic is done.

Ready to Fix Your Game Controller?

Most repairs completed same day. Book online in under 2 minutes.

30-Day Warranty
Same-Day Service
£45 diagnostic, waived on repair