2019 · 6.1-inch

iPhone 11 Repair

One of the best-selling iPhones ever made, with an LCD rather than OLED display. That makes its screen replacement one of the more affordable on any Face ID iPhone.

£45 Diagnostic

The fee is waived when you go ahead with the repair, and you get a fixed quote before any work starts.

LCD Display

Like-for-like LCD, one of the more affordable iPhone screens to replace.

Face ID Protected

Face ID is in the sensor array, and we check it before we start.

Repaired In-House

Our Newcastle workshop; never sent on.

Not in Newcastle? Post it to us

We repair iPhone 11s by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — with a £45 diagnostic that is waived when you go ahead with the repair. It comes back to you tracked and insured.

  • £45 diagnostic, waived on repair
  • Tracked, insured return delivery
  • 30-day warranty, same as in store

Common iPhone 11 repairs

Cracked screen

The iPhone 11 uses an LCD rather than an OLED display. That makes it one of the more affordable iPhone screens to replace, and a good LCD looks right on it because it is the same kind of panel the phone shipped with. Apple pairs the display to the logic board, so we move the original calibration across to the new panel. Skip that step and the screen still works, but True Tone and auto-brightness stop behaving as they should.

Battery replacement

Apple designs the iPhone 11's battery to keep about 80% of its capacity after 500 full charge cycles. At around 7 years old, yours may well be past that — check Settings, Battery, Battery Health. Below 80%, iOS can slow the phone to prevent sudden shutdowns, which is why an older iPhone often feels slow rather than short of charge. iOS also checks that the battery is genuine and correctly fitted; get that wrong and you see a service message and lose battery health reporting. The way we fit batteries keeps health reporting working.

Face ID and your screen repair

Face ID on the iPhone 11 lives in the sensor array at the top of the phone, not in the display, so a careful screen replacement leaves it working. What breaks it is carelessness: the flex cables carrying those sensors are fragile, and a damaged Face ID part cannot be swapped for a new one because it is paired to the logic board. We check Face ID before we start, so if the drop already broke it you hear that first.

Back glass

The iPhone 11's back glass is bonded to the frame. Apple's answer to a cracked back is a whole new rear housing with every internal part moved across. We use a laser to break the adhesive and lift the broken glass off your existing frame instead, then fit a new panel — a fraction of the cost of a housing swap, and your phone keeps its own frame.

Charging faults

Charging faults on the iPhone 11 come through the Lightning port, and the port is usually the problem rather than the board. Ports wear with every cable pulled out at an angle, and pocket lint packs into the bottom until the plug can no longer seat. Often a careful clean fixes it; if not, it is a port repair rather than anything more serious. Lightning cables fail often, so we test with a known-good one before blaming the port.

Liquid damage

Liquid damage on the iPhone 11 is corrosion, not just water, and it keeps spreading after the phone feels dry. Its water-resistance rating is a factory figure that weakens with every drop and repair. Apple's warranty does not cover liquid damage on any iPhone. Turn it off, do not charge it, and skip the rice. We strip the phone, clean the board ultrasonically and test each part individually — and if it cannot be saved economically, we say so and put your data first.

Cameras, speakers and buttons

Blurry or black photos, a cracked camera lens cover, a front camera that fails on video calls, muffled speakers and buttons that stop responding are all individually repairable on the iPhone 11. Cracked lens glass is often just the cover — a much smaller job than a new camera module — so we check which one you actually need before quoting.

iPhone 11 repair FAQs

How much does a iPhone 11 screen repair cost?

The LCD in the iPhone 11 keeps it one of the cheaper iPhone screens to replace. The booking page shows a starting price for each repair on your model, and after the diagnostic you get a fixed quote before any work starts. £45 diagnostic, waived on repair.

Is it worth repairing a iPhone 11 in 2026?

Usually, yes. The iPhone 11 is still supported by Apple and quick enough for everyday use, so a screen, battery or charging port costs a fraction of replacing it. You get a fixed quote first and can weigh it against a new phone with the real number in front of you.

Will Face ID still work after a screen replacement?

Yes, when the repair is done carefully. Face ID lives in the sensor array, not in the display, so a new screen does not affect it by itself. It stops working when the fragile flex cables are damaged during the job, and a damaged Face ID part cannot be replaced with a new one because it is paired to the logic board. We check Face ID before we start, so if the drop already broke it you hear that first.

Will I lose my photos and apps?

No. Screen, battery, charging port and camera repairs do not touch your storage, and we do not wipe phones as part of a repair. Back up to iCloud or a computer before sending any phone to any repairer anyway — that is basic sense, not an expectation that something will go wrong. If your iPhone 11 will not power on and the data matters, tell us when you book and we will make data recovery the priority.

Can I post my iPhone 11 to you?

Yes. Our mail-in service is free both ways, tracked and insured, and covers the whole UK. You get the same fixed quote before any work starts and the same 30-day warranty as a walk-in.

How long does a iPhone 11 repair take?

Most screen and battery repairs are done the same day once the phone is with us, provided the part for your exact model is in stock. If we have to order one for an older or less common model, we tell you the timescale when we quote.

Book your iPhone 11 repair

Post it to us from anywhere in the UK, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. Either way you get a £45 diagnostic that is waived when you go ahead with the repair, a fixed quote before any work starts, and a 30-day warranty on the repair.

iRepair Labs is an independent repair workshop and is not an Apple Authorised Service Provider. iPhone is a trademark of Apple Inc.