iPad (5th generation) Repair

Less than you are probably expecting, because the iPad 5 is one of the iPads where the glass comes off separately from the display. If only the glass is cracked we replace the glass alone. If the LCD underneath is damaged as well, both layers go and the price rises accordingly. We give you the fixed figure after the diagnostic, once we know which of the two we are dealing with — quoting the cheap one and then revising it upwards on arrival is not how we work.

Almost always. A iPad 5 still receives software updates and is comfortably fast enough for everyday use, so a screen, a battery or a charging port is a fraction of the cost of replacing it. We will give you the fixed quote and you can weigh it against a new one with the real number in front of you.

Yes, as long as the original home button is intact and transferred across, which is what we do as standard. The button is paired to your iPad's logic board, so a new one will click and register presses but will never do Touch ID again. Nobody can restore that pairing — not us, not Apple. It is worth asking any repairer this question before handing your iPad over, because the cheapest quotes are often cheap precisely because they fit a new button and say nothing.

No. Screen, battery, charging port and camera repairs do not touch your storage, and we do not wipe devices as part of a repair. We still recommend backing up to iCloud or a computer before sending any device to any repairer — that is basic sense rather than an expectation that something will go wrong. If your iPad 5 will not power on at all and the data matters, tell us when you book and we will make data recovery the priority rather than the afterthought.

Yes. Our mail-in service is free in both directions, tracked and insured, and covers the whole UK — a good share of the iPads we work on never come through the front door. You get the same fixed quote before any work starts and the same 30-day warranty as a walk-in. Pack it with the screen protected, especially if the glass is already cracked.

Most screen and battery work is done the same day once the iPad is with us, provided the part for your exact generation is in stock. iPads take longer than phones on the bench because the display is adhered rather than clipped in, and rushing the adhesive is how you get a screen that lifts at a corner three weeks later. If we have to order a part for an older or less common model we will tell you the timescale when we quote.