ROG Strix and Strix SCAR
The full-size ROG machines — Strix G16 and G18, SCAR 16 and SCAR 18 — built for the highest GPU power. Most recent models use liquid metal on the processor.
Zephyrus · Strix · Strix SCAR · Flow · TUF
ASUS ROG Repair
ROG Zephyrus, Strix, Flow and TUF laptops that overheat, will not charge or will not start — plus screens, batteries and keyboards — repaired in our Newcastle workshop, including liquid metal servicing and component-level motherboard repair.
Fixed Quote First
We diagnose it and quote a fixed price before any work. The £45 diagnostic fee is waived when you go ahead with the repair.
UK-Wide Mail-In
Post it in; £15 tracked, insured return postage.
Board-Level Work
Micro-soldering in-house; never sent on.
90-Day Warranty
On parts and labour for the repair.
Not in Newcastle? Post it to us
We repair ASUS ROGs by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — with a diagnosis (the £45 fee is waived when you go ahead with the repair). It comes back to you tracked and insured.
- Diagnosed and quoted before any work
- Tracked, insured return delivery
- 90-day warranty, same as in store
What needs fixing?
Pick the fault and you will get the detail for that specific repair — what causes it, how we tell it apart from the faults it gets confused with, and what we actually do about it.
Motherboard Repair
Dead ROGs, liquid metal shorts, failed GPU power stages and broken ports repaired on the board.
What we doOverheating & Liquid Metal Service
Throttling, loud fans and heat shutdowns — cleaned, liquid metal or paste renewed, and worn fans replaced.
What we doCharging Repair
Not charging, stuck below 100%, or charging from only one of its ports.
What we doWhich ROG do you have?
ROG Zephyrus G14 and G16
The thinner ROG line. The G14 in particular packs a lot of power into a 14-inch chassis, and it can charge over USB-C as well as from its barrel charger.
ROG Flow
The Z13 tablet and the X13 and X16 convertibles. Compact, with parts specific to each model, so we check availability before quoting.
ASUS TUF Gaming
ASUS's lower-priced gaming range — A15, A16, F15 and F16 — booked under the same category. A tougher, simpler build with many of the same faults.
Zephyrus Duo and older ROGs
The dual-screen Duo and earlier models. Still repairable, though some parts are now harder to find.
The model code (G614, GA403 and so on) is on the label underneath, or in Armoury Crate and MyASUS. Not sure? Bring it in and we will identify it during the diagnostic.
ASUS ROG repair FAQs
My ROG uses liquid metal. Can you still service the cooling?
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Yes. Liquid metal conducts electricity, so we treat it as liquid metal: the old metal is removed completely, the components around the processor are protected, and fresh metal is applied — we do not swap it for ordinary paste without telling you. If any has escaped onto the board, we find it and clean it off before it causes a fault.
Why does my ROG stop charging at 60% or 80%?
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Check Battery Health Charging in Armoury Crate or MyASUS first. It can hold the battery at 60% or 80% on purpose to slow wear, which looks exactly like a fault but is a setting.
Does ASUS repair ROG laptops out of warranty?
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ASUS offers paid out-of-warranty repairs, but a board fault usually means a replacement motherboard. We repair the board at component level instead, and do batteries, screens and cooling in-house.
How much does an ROG repair cost?
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It depends on the model and the fault. We run a full diagnostic and give you a fixed quote before any work starts. The £45 diagnostic fee is waived when you go ahead with the repair.
Can I post my ROG to you?
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Yes, from anywhere in the UK. You post the device to us, and £15 covers tracked, insured return postage. We review every mail-in request first and email you the address once it is approved. Pack it with the charger, well padded.
Book your ASUS ROG repair
Post it to us from anywhere in the UK, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. You get a diagnosis (the £45 fee is waived when you go ahead with the repair), a fixed quote before any work starts, and a 90-day warranty on parts and labour.
iRepair Labs is an independent repair workshop with no affiliation to ASUSTeK Computer Inc.. ASUS ROG is a trademark of ASUSTeK Computer Inc..