AirPods & AirPods Pro

AirPods One Side Not Working

One side silent, quiet, or dropping out while the other is fine.

Free Diagnostic

Fixed quote first. No fix, no fee.

Free Both Ways

Tracked and insured across the UK.

30-Day Warranty

On parts and labour for this repair.

Signs you need this repair

  • One AirPod produces no sound at all
  • One side much quieter or more distorted than the other
  • One side keeps disconnecting mid-listen
  • One side will not appear when pairing
  • One side flat within minutes of the other

What actually goes wrong

This is the most common AirPods complaint there is, and it has four usual causes with very different price tags — which is why guessing is expensive. In rough order of likelihood: a blocked speaker mesh, a worn battery on that side, a failed speaker driver, or a pairing and firmware fault that is not hardware at all.

The last one is worth ruling out before you spend anything, and you can do it yourself in five minutes. Put both AirPods in the case, hold the button on the back until the light flashes amber then white, and re-pair them to your phone. If the quiet side comes back, it was never broken. It costs nothing to try and it resolves a real share of cases.

If a reset does not fix it, the diagnostic tells us which of the other three it is. A blocked mesh is a cleaning job. A tired cell on one side is a battery job — and batteries genuinely do fail unevenly, because the side you use for calls does more work. A failed driver is the least common and the one where we will talk to you honestly about whether repair or replacement makes better sense for the pair you have.

Not in Newcastle? Post it to us

We repair AirPodss by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — no charge if you decide not to go ahead. It comes back to you tracked and insured.

  • Free diagnostic before any quote
  • Tracked, insured return delivery
  • 30-day warranty, same as in store

Book your AirPods one side not working

Post it in from anywhere in the UK, free both ways, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. We diagnose it and quote a fixed price before any work starts.

iRepair Labs is an independent repair workshop with no affiliation to Apple Inc.. AirPods is a trademark of Apple Inc..