AirPods Cleaning & Refurbishment
Muffled sound, a case that will not charge them, and years of accumulated wax.
Free Diagnostic
Fixed quote first. No fix, no fee.
Free Both Ways
Tracked and insured across the UK.
30-Day Warranty
On parts and labour for this repair.
Signs you need this repair
- One or both sides sound muffled or quiet
- Case will not charge a bud unless it is wiggled
- Visible wax or grime in the speaker mesh
- Bass has disappeared or noise cancellation sounds wrong
- Selling them and wanting them presentable
What actually goes wrong
Before assuming an AirPod is broken, consider what it spends its life inside. Earwax, skin and dust compact into the speaker mesh over months, and because it builds gradually most people never notice the sound getting worse — until one side is obviously quieter than the other. A large share of "one AirPod has stopped working" turns out to be a blocked mesh rather than a failure of anything.
The same applies at the other end. The charging contacts on the buds and the pins in the case collect the same debris, plus pocket lint, and once the connection is poor the case stops charging reliably. That produces the classic "only charges if I press it down" complaint, and cleaning it properly fixes it.
A proper clean is not a cotton bud and a hopeful poke — that pushes debris further into the mesh and is how people turn a muffled AirPod into a dead one. We clean the meshes, contacts, case pins and housings correctly, and on AirPods Pro we replace the tips. It is the cheapest thing you can have done to them, and on an older pair it very often restores sound people assumed was gone for good.
Not in Newcastle? Post it to us
We repair AirPodss by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — no charge if you decide not to go ahead. It comes back to you tracked and insured.
- Free diagnostic before any quote
- Tracked, insured return delivery
- 30-day warranty, same as in store
Other AirPods repairs
Book your AirPods cleaning & refurbishment
Post it in from anywhere in the UK, free both ways, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. We diagnose it and quote a fixed price before any work starts.
iRepair Labs is an independent repair workshop with no affiliation to Apple Inc.. AirPods is a trademark of Apple Inc..