The iPod Video — the first to play video on a 2.5-inch screen. Twenty years on, the original battery holds very little charge and the hard drive is usually the weak point, both of which are straightforward to put right.
The fee is waived when you go ahead with the repair, and you get a fixed quote before any work starts.
New Battery
Restores full playback on a 2005 device — from £59.
Flash Upgrade
Swap the failing drive for silent flash memory — from £69.
Repaired In-House
Our Newcastle workshop; never sent on.
Not in Newcastle? Post it to us
We repair iPod 5th Generation (iPod Video)s by post for customers right across the UK. Book online, send it in, and we diagnose it and confirm a fixed price before any work starts — with a £45 diagnostic that is waived when you go ahead with the repair. It comes back to you tracked and insured.
The original battery in a iPod Video is around 21 years old. A fresh cell restores full playback time, and we re-seal the case afterwards so it closes properly without clips or adhesive showing. Battery upgrades start from £59.
iPod Video hard drive & flash upgrade
The iPod Video stores music on a spinning 1.8-inch hard drive, and after 21 years that drive is the single most common failure. A clicking or whirring noise, a folder-with-exclamation-mark icon, or music that stops when the iPod is jogged all point at the drive rather than the logic board. We can replace it like for like, or convert it to flash storage — no moving parts, lighter, silent, and it markedly improves battery life. Hard drive and SSD upgrades start from £69.
iPod Video screen & glass
Screens on the iPod Video scratch and crack at the edges long before they stop working. We replace the display, and where the LCD underneath is still good we can fit new glass on its own instead of a whole assembly.
iPod Video click wheel
A click wheel that has gone unresponsive, or a centre button that needs a hard press, is usually grit and worn contacts rather than a dead board. We clean or replace the wheel assembly on the iPod Video so it clicks properly again.
iPod Video charging & audio
If your iPod Video will not charge or is not seen by a computer, the 30-pin dock connector is the usual cause — the contacts corrode and the pins wear. We test the full charging path and the headphone output together, since a bad joint often affects both.
iPod Video repair FAQs
Is it still worth repairing an iPod 5th Generation (iPod Video)?
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Almost always, yes — and it is usually cheaper than buying a replacement, because Apple stopped making iPods in 2022 and second-hand prices have risen since. A iPod Video that needs a battery is a straightforward job, and a flash storage conversion turns it into something more reliable than it was when new.
Can you replace the battery in an iPod 5th Generation (iPod Video)?
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Yes — it is the repair we do most on this generation. The original cell is around 21 years old, and lithium batteries degrade whether or not the iPod has been used, so a device stored in a drawer will still have a flat or swollen battery. We replace it and re-seal the case. If the battery has swollen and is pressing on the housing or the screen, stop using it and bring it in — a swollen cell is a fire risk.
How much is a screen repair for an iPod 5th Generation (iPod Video)?
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It depends on whether the display underneath is still good and on parts availability for this generation. We run a full diagnostic and give you a fixed quote before any work starts. The £45 diagnostic fee is waived when you go ahead with the repair. We never quote a flat rate that turns into something else once the iPod is open.
My iPod Video clicks and will not load — is it dead?
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Very likely not. Clicking is the hard drive failing to spin up, which is a mechanical fault in one replaceable part rather than damage to the iPod itself. We can fit a replacement drive or convert it to flash storage. If there is music on there you cannot replace, tell us before you send it — we will attempt a data copy first.
Can I post my iPod Video to you?
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Yes. We repair iPods for customers across the UK through our free mail-in service — you post it, we diagnose it and quote before any work, and it comes back tracked. Most iPod work is mail-in rather than local, so this is the normal route.
Where are you based?
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Our workshop is at 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW, in Newcastle city centre, with free private parking in front of the shop. You are welcome to walk in, and your iPod is repaired in-house — it never gets sent elsewhere.
Post it to us from anywhere in the UK, or walk in to 119 New Bridge Street, Newcastle Upon Tyne, NE1 2SW with free private parking in front of the shop. Either way you get a £45 diagnostic that is waived when you go ahead with the repair, a fixed quote before any work starts, and a 30-day warranty on the repair.