Washington · Drive over or post it in

Device Repair for Washington

Washington is 20-35 minutes away, which is a real trip for a phone repair — so we make it worth doing once. Book ahead and we will have the part ready, or skip the drive entirely and use our free UK-wide mail-in service. Either way you get a £45 diagnostic that is waived when you go ahead with the repair, a fixed quote before any work starts, and a 30-day warranty.

Covering The Galleries, Concord, and Fatfield and the wider Tyne and Wear.

Coverage

The Galleries, Concord, and Fatfield

Postcodes

NE37, NE38

Typical Travel

20-35 minutes from Washington

Getting to us from Washington

The A1231 to the A19, or the A194(M) onto the A1. There is no direct rail link, so most Washington customers either drive over or use our free mail-in service.

Before you set off

Book online before travelling so the part is waiting — it saves a second trip if we have to order anything in.

Rather not travel?

Free UK-wide mail-in repair — post it, we quote before any work, and it comes back tracked.

Getting your repair from Washington

Washington customers visit our Newcastle city-centre workshop for in-person repairs, or book a free UK-wide mail-in repair if it's easier to send your device to us.

iRepair Labs

119 New Bridge Street

Newcastle Upon Tyne, NE1 2SW

0191 580 6499

Opening hours

  • Monday – Saturday10:00am – 6:00pm
  • SundayClosed
Get directions to the workshop →

Washington repair questions

How do I get to your workshop from Washington?

The A1231 to the A19, or the A194(M) onto the A1. There is no direct rail link, so most Washington customers either drive over or use our free mail-in service.

How quickly can I get a repair if I'm based in Washington?

Washington is 20-35 minutes away, so we recommend booking online before you travel — that way the part is ready and most common repairs are done the same day rather than needing a second trip. If that is not practical, our free UK-wide mail-in service saves the journey entirely.

Do repairs include a warranty?

Yes — every repair carries a 30-day warranty covering both the parts we fit and our workmanship. It does not cover new accidental damage or unrelated faults that appear afterwards.

Do you charge Washington customers more than Newcastle ones?

No. Pricing is the same wherever you travel from — the quote depends on the device and the fault, not your postcode. You get a £45 diagnostic that is waived when you go ahead with the repair, and a fixed quote before any work starts.

Can I book if I am outside Newcastle?

Yes. We offer free UK-wide mail-in repairs for customers nationwide, even if you are outside the local coverage areas. You post the device in, we diagnose it and quote before any work, and it comes back tracked.

Book Your Repair from Washington

Ready to fix your device? Book online now or call our team to discuss your repair.