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Book Repair

Durham · Drive over or post it in

Device Repair for Durham

Durham is 30-45 minutes away, which is a real trip for a phone repair — so we make it worth doing once. Book ahead and we will have the part ready, or skip the drive entirely and use our UK-wide mail-in service. Either way you get a diagnosis (the £45 fee is waived when you go ahead with the repair), a fixed quote before any work starts, and a 90-day warranty.

Covering Durham City, Gilesgate, and Framwellgate Moor and the wider County Durham.

Coverage

Durham City, Gilesgate, and Framwellgate Moor

Postcodes

DH1, DH2, DH3

Typical Travel

30-45 minutes from Durham

Getting to us from Durham

The A1(M) then the A167, or a fast train into Newcastle Central from Durham station and a ten-minute walk. Plenty of Durham customers post their device in instead — mail-in works from anywhere in the UK.

Before you set off

Book online before travelling so the part is waiting — it saves a second trip if we have to order anything in.

Rather not travel?

UK-wide mail-in repair — post it, we quote before any work, and £15 tracked, insured return postage brings it back.

Getting your repair from Durham

Durham customers visit our Newcastle city-centre workshop for in-person repairs, or book a UK-wide mail-in repair if it's easier to send your device to us.

iRepair Labs

119 New Bridge Street

Newcastle Upon Tyne, NE1 2SW

0191 580 6499

Opening hours

  • Monday – Saturday10:00am – 6:00pm
  • SundayClosed
Get directions to the workshop →

Durham repair questions

How do I get to your workshop from Durham?

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The A1(M) then the A167, or a fast train into Newcastle Central from Durham station and a ten-minute walk. Plenty of Durham customers post their device in instead — mail-in works from anywhere in the UK.

How quickly can I get a repair if I'm based in Durham?

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Durham is 30-45 minutes away, so we recommend booking online before you travel — that way the part is ready and most common repairs are done the same day rather than needing a second trip. If that is not practical, our UK-wide mail-in service saves the journey entirely.

Do repairs include a warranty?

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Yes — standard repairs carry a 90-day warranty covering both the parts we fit and our workmanship (30 days where the device has had liquid damage). It does not cover new accidental damage, liquid damage or unrelated faults that appear afterwards.

Do you charge Durham customers more than Newcastle ones?

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No. Pricing is the same wherever you travel from — the quote depends on the device and the fault, not your postcode. You get a diagnosis (the £45 fee is waived when you go ahead with the repair), and a fixed quote before any work starts.

Can I book if I am outside Newcastle?

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Yes. We offer UK-wide mail-in repairs for customers nationwide, even if you are outside the local coverage areas. You post the device to us, and £15 covers tracked, insured return postage. We review every mail-in request first and email you the address once it is approved. We diagnose it and quote before any work.

Book Your Repair from Durham

Ready to fix your device? Book online now or call our team to discuss your repair.

Book RepairUK Mail-In RepairCall 0191 580 6499

Nearby areas we cover

Device repair in Chester-le-StreetDevice repair in ConsettDevice repair in HexhamDevice repair in Stockton-on-TeesDevice repair in Newcastle Upon TyneDevice repair in Gateshead