What is remote IT support?
Remote IT support enables us to take care of most IT concerns by connecting remotely to your computer system. It indicates we can access your computers to offer upkeep and also support without being literally in the room with you. Once linked, we take control of the computer system we’re servicing and carry out whatever task is required, such as mounting updates or fixing problems. We can repair most IT problems by remote link apart from the exemption of a computer system not turning on, hardware mistakes and also web accessibility problems. In these situations, we can either do the service on site, or you can bring your computer to us.
If you are experiencing technical difficulties and you are able to access the internet on your device, email us or call us on (0191) 580 6499 to arrange a remote support session.
See the following link for further information on this service http://irepairlabs.co.uk/help-remote-support/