At iRepair Labs, we are committed to protecting your privacy and ensuring your personal information is handled safely, transparently, and in accordance with UK data protection laws.
This policy explains how we collect, use, and protect your information when you visit our website or contact us online.
1. Information We Collect
We may collect the following information when you use our website or submit a form:
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Your name
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Email address
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Contact number (if provided)
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Any details you choose to share via our contact or booking forms
You can visit our site anonymously without submitting personal details. However, some features (such as booking or contact forms) may require basic contact information to function properly.
2. How We Use Your Information
We use your information to:
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Improve our website and customer experience
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Respond to your enquiries or service requests
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Process bookings, quotes, or diagnostic appointments
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Send updates or service communications (if you have opted in)
We do not sell, trade, or transfer your personal data to outside parties.
3. How We Protect Your Information
We use appropriate security measures—both technical and organisational—to safeguard your data against unauthorised access, alteration, or disclosure.
All sensitive information transmitted through our website is protected by standard encryption and secure server protocols (SSL).
4. Cookies
Cookies are small files stored on your device through your web browser. They help us recognise your browser and remember your preferences for future visits.
We use cookies to:
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Understand site usage and improve performance
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Remember your preferences and login details (if applicable)
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Deliver a smoother browsing experience
You can choose to disable cookies through your browser settings. Please note that some parts of the site may not function correctly without them.
For more information on cookies and how to manage them, visit www.allaboutcookies.org.
5. Online Privacy Only
This privacy policy applies only to information collected through our website and not to data collected offline or in person at our physical location.
6. Changes to This Policy
We may update this policy from time to time. Any updates will be posted on this page, with the revised date shown above.
By continuing to use our website after changes are made, you accept the updated terms.
7. Contact Us
If you have any questions about our Privacy or Cookie Policy, please contact us using the details below:
iRepair Labs
119 New Bridge Street
Newcastle upon Tyne
NE1 2SW
Phone: 44 (0191) 580 6499
Email: hello@irepairlabs.co.uk